Shipping policy

Shipping Information

At Zenevya, we aim to make every delivery clear, simple, and reliable. To keep your shopping experience effortless, all orders are shipped with care and free of charge.

Shipping Fees

Free standard shipping is available on all orders delivered within Italy. All orders are processed and dispatched from Italy.

Delivery Area

Zenevya delivers only to Italy. Orders are processed and shipped to the address provided at checkout.

Order Processing

Orders are typically prepared for dispatch within 1–3 business days. As soon as your order has been shipped, you will receive a confirmation email containing tracking details.

Delivery Timeframe

Estimated delivery times are as follows:

• Standard Delivery: 4–8 business days (Monday to Friday)
  
  

• Delivery estimates do not include weekends or public holidays
  
  

Total delivery time: 5–11 business days, including processing.

Order Tracking

Once your order has been dispatched, you will receive a tracking link via email to monitor the progress of your delivery.

If you have any questions, please contact us at support@zenevya.com.

Delays

While we do our best to meet delivery estimates, delays may occasionally occur due to circumstances beyond our control, such as carrier disruptions or weather conditions. Should this happen, we will keep you informed.

Business details:
Business Name: Zenevya
Business Address: Viale della Repubblica, 45, 73100 Lecce LE, Italy
Email: support@zenevya.com